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USM Offering ReleasedATF announces new Unified Systems Management offering to manage every aspect of your companies technology.
Unified Systems Management includes
all of the software and services required to protect and maintain your
network, servers, workstations and laptops. Included in the Unified Systems Management: · Spyware Prevention
and Removal · Virus Protection and
Removal · Microsoft Patch
Management · Real-Time Network
Monitoring · Asset Inventory
Management · Remote Technical
Support Unified Systems Management also
includes many extra procedures to ensure your computer systems are
operating efficiently and your employees remain productive.
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Unified Systems Management
Atlanta Technology Force, Inc. knows that Small Business owners are constantly
challenged by the task of managing their computer systems and would rather spend
that time and effort working on their own business.
Unified Systems Management is a unique service that keeps your computer systems available so you can focus on your growing business. Our team of certified technicians will monitor your computer systems around-the-clock to prevent unscheduled downtime and catastrophic failures. USM can also provide your employees with unlimited, remote technical support. Using remote support services, our technicians will troubleshoot, diagnose and resolve many common computer problems in just minutes.
Atlanta Technology Force, Inc. invested in a comprehensive IT Management system to automate the daily, weekly and monthly tasks that are required to keep your computer systems running smoothly.
Unified Systems Management Features include: • Proactive Network and Systems Management • Network Assessment and Inventory • Microsoft Patch Management • Spyware/Virus Protection and Prevention • Real-Time Network Monitoring • Unlimited Remote Technical Support • Immediate Problem Diagnosis and Resolution • 24x7 Services Available • Scheduled Executive Reports • Asset Inventory Report • Software Licensing Report
Unified Systems Management eliminates the wait for on-site engineers by providing technical support through our new U.S.-based helpdesk. Simply call our toll-free technical support hotline and a qualified technician will solve your computer problems remotely. Unified Systems Management offers unlimited access to our helpdesk and if the problem cannot be solved remotely, we will schedule an on-site appointment.
Benefits of Unified Systems Management • Predictable Monthly Cost • Increased Network, Internet and System Reliability • Comprehensive Data and System Security • Improved Employee Productivity
Atlanta Technology Force, Inc. applies “Industry Best Practices” technology solutions to support your growing business. Using a combination of proactive monitoring, scheduled maintenance and remote technical support, Unified Systems Management is the most efficient and economical solution to support your companies computer systems.
Unified Systems Management Plans
The Server Maintenance & Monitoring Service includes all software,
services and labor required to perform these services:
· 24/7
(NOC) Monitoring
· Unlimited
Remote Support
· Fast
Technician Response
· Microsoft
Patch Management
· Endpoint
Security Anti-Virus
· Endpoint
Security Anti-Spyware
· Hardware/Software
Monitoring
· Windows
Event Log Monitoring
· Application
Change notification
· Bandwidth
Usage Tracking
· Remote
Application Deployment
· Monthly
Executive Reports
The Silver Workstation Maintenance & Monitoring
Service includes all software, services and labor required to perform these
services:
· Hardware/Software
Monitoring
· Microsoft
Patch Management
· Windows
Event Log Monitoring
· Software
License Management
· Performance
Enhancements
· On
Demand Executive Reports
The Gold Workstation Maintenance & Monitoring
Service provides what is included in the Silver package plus more advanced
security services, software management and workstation maintenance procedures:
· Hardware/Software
Monitoring
· Microsoft
Patch Management
· Windows
Event Log Monitoring
· 24/7
(NOC) Monitoring
· 8am—8pm
Help Desk Support
· Unlimited
Remote Support
· U.S.-based
Representatives
· Fast
Technician Response
· Endpoint
Security Anti-Virus
· Endpoint
Security Anti-Spyware
· Software
License Management
· Performance
Enhancements
· Endpoint
Security Firewall
· Application
Change Notification
· Desktop
Policy Enforcement
· Bandwidth
Usage Tracking
· Remote
Application Deployment
· Quarterly
Executive Reports
· Bi-Weekly
Onsite Service Visit
The CIO Platinum Workstation Maintenance & Monitoring Service provides
what is included in the Gold package plus all the associated CIO (Chief
Executive Officer) duties you would expect if you hired someone in house:
· Hardware/Software
Monitoring
· Microsoft
Patch Management
· Windows
Event Log Monitoring
· 24/7
(NOC) Monitoring
· 8am—8pm
Help Desk Support
· Unlimited
Remote Support
· U.S.-based
Representatives
· Unlimited
Onsite Support
· Fast
Technician Response
· Endpoint
Security Anti-Virus
· Endpoint
Security Anti-Spyware
· Endpoint
Security Firewall
· Design,
Planning & Installation
· Installation
& Upgrades
· Software
License Management
· Performance
Enhancements
· Research
& Screening Services
· Vendor
Management
· Email
SPAM/Virus Protection
· Quarterly
User Training
· Application
Change Notification
· Desktop
Policy Enforcement
· Bandwidth
Usage Tracking
· Remote
Application Deployment
· Monthly
Executive Reports
· Monthly
Executive Planning Meetings
· Weekly
Onsite Service Visits
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